Privacy Policy

1. Introduction

Welcome to the 66idn Privacy Policy. This document describes how 66idn (referred to as "we", "us", or "our") collects, uses, stores, and protects the personal information of users (referred to as "you" or "your") who access or use the 66idn platform at 66idn.cam.

By creating an account on 66idn, accessing our website, or using any of our services — including sports betting, live casino games, togel (Indonesia's traditional numbers lottery), slots, and related entertainment products — you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy is designed to comply with applicable Indonesian data protection regulations and international best practices for online gaming platforms. If you do not agree with any part of this Privacy Policy, you must discontinue use of the 66idn platform immediately.

2. Information We Collect

To provide you with a secure, personalized, and compliant gaming experience, 66idn collects several categories of personal information. The types of data we collect include:

2.1 Account Registration Data

When you create a 66idn account, we collect the following information:

• Full Legal Name: As it appears on your government-issued identification.
• Date of Birth: To verify that you meet the minimum age requirement of 21 years.
• Email Address: For account verification, communication, and password recovery.
• Mobile Phone Number: For account security, two-factor authentication, and customer support.
• Residential Address: To confirm your location within Indonesia and comply with jurisdictional requirements.
• Username and Password: Your chosen credentials for accessing your 66idn account.

2.2 Know Your Customer (KYC) Verification Data

As part of our commitment to responsible gaming and compliance with anti-money laundering (AML) regulations, we require all users to complete a KYC verification process. This may include:

• Government-Issued ID: Copies of your KTP (Indonesian national identity card), passport, or driver's license.
• Proof of Address: Recent utility bills, bank statements, or official government correspondence showing your name and residential address.
• Payment Method Verification: Bank account statements or e-wallet screenshots confirming ownership of the payment method used for deposits.
• Selfie Verification: In some cases, we may request a photograph of you holding your ID document to verify your identity.

2.3 Transaction and Financial Data

To process deposits, withdrawals, and maintain accurate account balances, we collect:

• Payment Method Details: Bank account numbers (for BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI), e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja), and cryptocurrency wallet addresses (USDT TRC-20 and ERC-20).
• Transaction History: Records of all deposits, withdrawals, bets placed, winnings, bonuses claimed, and account balance changes.
• Transaction Timestamps: Date and time of each financial transaction for audit and compliance purposes.

2.4 Usage and Behavioral Data

To improve our platform, personalize your experience, and detect fraudulent activity, we automatically collect:

• Device Information: Type of device (mobile, tablet, desktop), operating system, browser type and version, screen resolution.
• IP Address and Geolocation: Your IP address, approximate geographic location, and time zone (WIB, WITA, or WIT).
• Log Data: Pages visited, features used, time spent on each page, click patterns, and navigation paths through the platform.
• Gaming Activity: Sports bets placed, casino games played, togel numbers selected, slot spins, session duration, win/loss records, and responsible gaming tool usage (deposit limits, self-exclusion).
• Communication Records: Transcripts of live chat conversations with customer support, email correspondence, and feedback submitted through our platform.

2.5 Marketing and Communication Preferences

If you opt in to receive promotional communications from 66idn, we collect:

• Email Subscription Status: Whether you have consented to receive newsletters, bonus offers, and promotional announcements.
• SMS Notification Preferences: Whether you wish to receive account alerts and promotional messages via SMS.
• Communication Channel Preferences: Your preferred method of contact (email, SMS, push notification, or live chat).

3. How We Use Your Data

66idn uses the personal information we collect for the following legitimate business purposes:

3.1 Account Management and Service Delivery

• Creating and maintaining your 66idn account.
• Processing deposits and withdrawals across all supported payment methods (bank transfers, e-wallets, USDT).
• Managing your account balance, transaction history, and betting activity.
• Providing customer support via live chat, email, and phone.
• Sending transactional notifications such as deposit confirmations, withdrawal approvals, and account security alerts.

3.2 Identity Verification and Compliance

• Verifying your age to enforce the 21+ requirement and prevent underage gambling.
• Confirming your identity and residency status within Indonesia.
• Conducting KYC checks to comply with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.
• Preventing duplicate accounts, identity fraud, and account takeover attempts.
• Responding to legal requests from Indonesian law enforcement or regulatory authorities.

3.3 Fraud Detection and Platform Security

• Monitoring user activity for suspicious patterns, collusion, bonus abuse, and automated betting (bot detection).
• Protecting the integrity of sports betting markets, live casino games, and togel draws.
• Detecting and preventing unauthorized access to user accounts through IP tracking and device fingerprinting.
• Investigating disputes, chargebacks, and payment fraud.

3.4 Responsible Gaming and Player Protection

• Enforcing deposit limits, session time limits, and self-exclusion requests set by users.
• Monitoring gambling behavior for signs of problem gambling and offering support resources when appropriate.
• Providing reality checks and session reminders to promote healthy gaming habits.
• Complying with responsible gaming obligations under Indonesian and international gaming standards.

3.5 Platform Improvement and Personalization

• Analyzing user behavior to improve website performance, navigation, and feature usability.
• Personalizing game recommendations, promotional offers, and content based on your preferences and activity history.
• Conducting A/B testing and user experience research to optimize the 66idn platform.
• Developing new features, games, and payment methods based on user demand.

3.6 Marketing and Promotional Communications (With Your Consent)

• Sending promotional emails about new bonuses, VIP program updates, and special events (if you have opted in).
• Delivering SMS notifications about exclusive offers and time-sensitive promotions (if you have opted in).
• Displaying personalized banner ads and in-app messages based on your gaming preferences.

Note: You can opt out of marketing communications at any time by clicking the unsubscribe link in any promotional email or by adjusting your preferences in your account dashboard. Opting out of marketing will not affect transactional or account-related notifications.

4. Data Sharing & Disclosure

66idn does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your data with trusted third-party service providers and partners under the following circumstances:

4.1 Payment Processors and Financial Institutions

To process deposits and withdrawals, we share necessary financial information with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI), e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja), and cryptocurrency payment gateways. These partners are bound by strict confidentiality agreements and data protection standards.

4.2 Game Providers and Live Casino Studios

When you play slots, live dealer games, or other third-party content, certain session data (username, bet amounts, game outcomes) may be shared with game studios such as Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Pocket Games Soft, and Spribe. This data is used solely to deliver the game service and resolve disputes.

4.3 KYC Verification Services

We may use third-party identity verification services to confirm the authenticity of government-issued IDs, proof of address documents, and payment method ownership. These providers are contracted to use your data exclusively for verification purposes and are prohibited from retaining copies after verification is complete.

4.4 Cloud Hosting and Data Storage Providers

The 66idn platform runs on secure cloud infrastructure provided by reputable hosting services. Your data is stored on servers located in jurisdictions with strong data protection laws. All data is encrypted both in transit and at rest.

4.5 Analytics and Marketing Partners

We may share anonymized, aggregated usage data with analytics providers to measure platform performance, track user acquisition channels, and optimize our marketing campaigns. This data does not contain personally identifiable information.

4.6 Legal and Regulatory Authorities

We may disclose your personal information to Indonesian law enforcement, regulatory agencies, or courts if required by law, or if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, or subpoena.
• Protect the rights, property, or safety of 66idn, our users, or the public.
• Investigate or prevent fraud, money laundering, or other illegal activity.
• Enforce our Terms & Conditions or other policies.

4.7 Business Transfers

In the event of a merger, acquisition, asset sale, or other business transaction involving 66idn, your personal information may be transferred to the acquiring entity. You will be notified via email or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

5. Cookies & Tracking Technologies

66idn uses cookies, web beacons, and similar tracking technologies to enhance your user experience, analyze platform performance, and deliver personalized content. A cookie is a small text file stored on your device by your web browser when you visit our website.

5.1 Types of Cookies We Use

5.2 Managing Cookie Preferences

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, though doing so may impact your ability to use certain features of the 66idn platform. To learn more about managing cookies in your specific browser, visit your browser's help documentation.

Note: Blocking essential cookies will prevent you from logging in to your 66idn account or placing bets.

5.3 Third-Party Tracking

Some third-party services embedded on the 66idn platform (such as game providers, payment processors, and analytics tools) may set their own cookies. We do not control these third-party cookies and recommend reviewing the privacy policies of these providers directly.

6. Data Security

Protecting your personal information is a top priority at 66idn. We implement industry-leading security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

6.1 Encryption and Secure Transmission

All data transmitted between your device and the 66idn platform is protected using 256-bit SSL (Secure Socket Layer) encryption. This is the same encryption standard used by banks and financial institutions worldwide. You can verify our SSL certificate by checking for the padlock icon in your browser's address bar.

6.2 Secure Data Storage

Your personal information is stored on secure servers located in facilities with 24/7 physical security, access controls, and environmental monitoring. All sensitive data (including passwords, payment details, and KYC documents) is encrypted at rest using advanced encryption algorithms.

6.3 Access Controls and Authentication

Access to your personal data within 66idn is restricted to authorized personnel on a need-to-know basis. Our employees and contractors are bound by confidentiality agreements and undergo regular security training. We also offer two-factor authentication (2FA) to add an extra layer of protection to your account.

6.4 Regular Security Audits

We conduct regular security audits, penetration testing, and vulnerability assessments to identify and address potential security risks. Our security protocols are continuously updated to respond to emerging threats in the online gaming industry.

6.5 Your Role in Security

While we take extensive measures to protect your data, account security is a shared responsibility. You must:

• Choose a strong, unique password and never share it with anyone.
• Enable two-factor authentication on your account.
• Log out of your account when using shared or public devices.
• Report any suspicious activity or unauthorized access immediately to our support team.

7. Data Retention

66idn retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by Indonesian law and international anti-money laundering regulations.

7.1 Active Account Data

While your account is active, we retain all account registration data, KYC documents, transaction history, and gaming activity. This data is necessary to provide ongoing service, process transactions, and comply with regulatory obligations.

7.2 Closed or Inactive Accounts

If you request account closure or your account remains inactive for 12 consecutive months, we will retain certain records (KYC documents, transaction history, and AML-related data) for a minimum of 5 years after account closure to comply with Indonesian financial regulations and international AML standards. After this retention period, your data will be securely deleted unless we are legally required to retain it longer.

7.3 Marketing Data

If you opt out of marketing communications, we will stop sending promotional messages immediately but will retain a record of your opt-out status to ensure we do not contact you again. This record is kept indefinitely unless you request full data deletion.

7.4 Legal and Compliance Records

Records related to legal disputes, regulatory investigations, or AML compliance may be retained for longer periods as required by law or until the matter is fully resolved.

8. Your Privacy Rights

Under Indonesian data protection law and international privacy standards, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request a copy of all personal data we hold about you. This includes your account information, transaction history, KYC documents, and communication records. To request access, contact our support team, and we will provide the data in a structured, commonly used format within 30 days.

8.2 Right to Rectification

If any of your personal information is inaccurate or incomplete, you have the right to request correction. You can update most account details directly from your account dashboard. For KYC document updates, contact customer support with the corrected information.

8.3 Right to Erasure (Right to be Forgotten)

You may request deletion of your personal data under certain circumstances, such as when:

• The data is no longer necessary for the purposes for which it was collected.
• You withdraw consent for data processing (where consent was the legal basis).
• You object to data processing and there are no overriding legitimate grounds for continued processing.

Important: We cannot delete data that we are legally required to retain for AML compliance, regulatory audits, or ongoing legal disputes. In such cases, we will restrict processing of your data instead.

8.4 Right to Restrict Processing

You can request that we limit how we use your personal data in specific situations, such as when you dispute the accuracy of your data or object to processing. During the restriction period, we will store your data but not actively use it except with your consent or for legal purposes.

8.5 Right to Data Portability

You have the right to receive your personal data in a machine-readable format and transmit it to another service provider. This right applies to data you provided to us with your consent or under a contract.

8.6 Right to Object

You may object to processing of your personal data for direct marketing purposes at any time. If you object, we will stop processing your data for marketing unless we can demonstrate compelling legitimate grounds that override your interests.

8.7 Right to Withdraw Consent

Where we rely on your consent to process personal data (such as marketing communications), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.

8.8 How to Exercise Your Rights

To exercise any of these rights, please contact our Data Protection team at [email protected] with your request. Include your full name, registered email address, and account username. We will respond within 30 days and may request additional identity verification before processing your request.

9. Third-Party Services

The 66idn platform may contain links to third-party websites, game providers, or services that are not operated by us. This Privacy Policy applies only to the 66idn platform. We are not responsible for the privacy practices or content of third-party sites.

When you interact with third-party services (such as game studios, payment processors, or social media platforms), their own privacy policies and terms apply. We recommend reviewing the privacy policies of any third-party service you use through our platform.

Examples of third-party services on 66idn:

• Game providers: Pragmatic Play, NetEnt, Evolution Gaming, Microgaming, Pocket Games Soft, Spribe.
• Payment processors: Indonesian banks (BCA, BRI, BNI, Mandiri), e-wallets (OVO, DANA, GoPay, ShopeePay), cryptocurrency gateways (USDT TRC-20/ERC-20).
• Social media sharing: If you share content from 66idn on Facebook, Twitter, or other platforms, those platforms may collect data about your activity.

10. Children's Privacy

66idn is strictly an adults-only platform. You must be at least 21 years of age to create an account or use any of our services. We do not knowingly collect personal information from individuals under 21 years of age.

If we discover that a user under the age of 21 has registered an account and provided personal information, we will immediately suspend the account, void all transactions, and delete the user's data from our systems. Parents or guardians who believe their child has provided personal information to 66idn should contact us immediately at [email protected].

All users are required to complete KYC verification, which includes age verification through government-issued identification. This process is designed to prevent underage access to the platform.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on this page with a new "Last Updated" date.
• Sending an email notification to the address associated with your account (for significant changes).
• Displaying a prominent notice on the 66idn homepage.

We encourage you to review this Privacy Policy periodically. Your continued use of the 66idn platform after changes are posted constitutes your acceptance of the updated Privacy Policy. If you do not agree with the updated policy, you must discontinue use of our platform and may request account closure.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection team:

• Email: [email protected] (Please do not click — copy and paste this address into your email client.)
• Live Chat: Available 24/7 directly from the 66idn website — click the support icon in the bottom-right corner of any page.
• Subject Line: When emailing, please use "Privacy Inquiry" or "Data Protection Request" as the subject line for faster routing.
• Response Time: Our team typically responds to privacy-related inquiries within 48 hours and will resolve data subject requests within 30 days as required by law.

For KYC document submissions or updates, please use the secure document upload portal accessible from your account dashboard. Do not send identity documents via email or live chat for security reasons.